Tech Mahindra is conducting a Mega Walk-in Drive for Service Desk – Technical Support (International Voice) roles in Hyderabad. The company is looking for freshers and experienced candidates with technical support experience who have strong English communication skills.
The opening is for Technical Support Associate and Senior Technical Support Associate positions. Candidates who are immediate joiners and comfortable working from office in rotational shifts can attend the walk-in drive.
Job Overview
| Details | Information |
|---|---|
| Company | Tech Mahindra |
| Job Role | Technical Support Associate / Senior Technical Support Associate |
| Experience | 0–5 Years |
| Qualification | Graduation Not Required |
| Salary | ₹3 – ₹5.5 LPA |
| Job Type | Full-Time, Permanent |
| Work Mode | Work From Office |
| Location | Bahadurpally, Hyderabad |
| Openings | 30 |
| Process | International Voice |
| Shift | Rotational / 24×7 |
| Joining | Immediate Joiners |
| Walk-in Dates | 1st September – 15th September 2026 |
| Walk-in Time | 10:30 AM – 12:00 PM |
About the Role
Tech Mahindra is hiring candidates for its Service Desk Technical Support – International Voice team.
The selected candidates will be responsible for handling customer technical queries, troubleshooting issues, documenting incidents, and providing timely resolutions while maintaining service quality.
The role involves working with various IT support technologies and tools, including Windows, Microsoft Office, Active Directory, VPN, Citrix, Exchange, networking, and IT service management tools.
Key Responsibilities
Selected candidates will be responsible for:
- Providing L1/L2 technical support.
- Responding to customer queries through calls and emails.
- Troubleshooting and resolving technical issues.
- Maintaining proper documentation of incidents.
- Providing timely solutions to customers.
- Ensuring customer satisfaction.
- Working with IT service desk operations.
- Managing user accounts and password-related issues.
- Supporting Microsoft Office and Microsoft 365 applications.
- Troubleshooting Windows operating system issues.
- Providing VPN, Citrix, and Exchange support.
- Troubleshooting basic hardware and network issues.
- Supporting remote troubleshooting for desktops, laptops, mobile devices, and printers.
- Working with antivirus and patch management activities.
- Following ITIL and service desk processes.
Technical Skills Required
Candidates should have basic knowledge of technical support and service desk operations.
Knowledge of the following technologies can be useful:
- Service Desk
- International Voice Process
- ITSM Tools
- ServiceNow
- BMC Remedy
- HPSM
- CA Service Desk
- Active Directory
- Microsoft Office
- Microsoft 365
- Windows OS
- VPN
- Citrix
- Exchange
- LAN and Networking
- Hardware Troubleshooting
- Remote Troubleshooting
- Antivirus
- Patch Management
- SCCM basics
- ITIL Processes
Eligibility Criteria
Candidates should meet the following requirements:
- Freshers can apply.
- Candidates should not be currently pursuing their education.
- Candidates with 0–5 years of technical support experience can apply.
- Experience should be in International Voice technical support.
- Excellent English communication skills are required.
- Basic knowledge of technical issues is required.
- Candidates should be willing to work in rotational shifts, including night shifts.
- Candidates should be comfortable working in a 24×7 environment.
- Immediate joiners are preferred.
- Candidates must be willing to work from office.
Salary Details
The salary mentioned for this position is:
₹3 LPA – ₹5.5 LPA
The exact compensation may depend on the candidate’s experience, skills, and role.
Walk-in Drive Details
Company: Tech Mahindra
Role: Technical Support Associate / Senior Technical Support Associate
Location: Tech Mahindra, Bahadurpally, Hyderabad
Dates: 1st September – 15th September 2026
Time: 10:30 AM – 12:00 PM
Contact Person: Aniketh
Openings: 30
Candidates are advised not to attend the drive on Saturdays, Sundays, or festive dates, as mentioned in the job listing.
Documents to Carry
Candidates attending the walk-in should carry:
- Updated Resume
- Aadhaar Card
Candidates are specifically requested to mention “Aniketh” on top of the resume while attending the walk-in drive.
Perks and Benefits
The job listing mentions:
- Training opportunities
- Career growth opportunities
- Friendly work environment
How to Apply
Apply Link : Click Here
Interested and eligible candidates can attend the Tech Mahindra Mega Walk-in Drive directly at the given location during the specified dates and timings.
Candidates should carry their updated resume and Aadhaar card and follow the instructions mentioned in the job notification.
Important Instructions
- This is a walk-in recruitment drive.
- Candidates must be immediate joiners.
- Freshers who have completed their education can apply.
- Candidates should have good English communication skills.
- Technical support experience is required for experienced candidates.
- Candidates should be comfortable with international voice support.
- Rotational and night shifts may be required.
- The role is work from office.
- Do not attend on Saturdays, Sundays, or festive dates.
- Mention Aniketh on top of your resume.
Final Summary
Tech Mahindra is conducting a Mega Walk-in Drive for Service Desk Technical Support – International Voice roles in Hyderabad. The openings are available for Technical Support Associate and Senior Technical Support Associate positions.
Candidates with 0–5 years of experience can apply, and eligible freshers who have completed their education are also considered. The salary offered is ₹3 LPA to ₹5.5 LPA, with 30 openings available.
The walk-in drive is being conducted from 1st September to 15th September 2026, between 10:30 AM and 12:00 PM, at Tech Mahindra, Bahadurpally, Hyderabad.
Candidates should carry their updated resume and Aadhaar card and mention Aniketh on the top of their resume. Immediate joiners who are comfortable with rotational/night shifts and work-from-office roles can attend the drive.