TTEC is hiring freshers and experienced candidates for the role of Chat Customer Service Representative in Ahmedabad, Gujarat. Candidates with good written communication skills and basic computer knowledge can apply for this customer service opportunity. Freshers are welcome to apply, while candidates with customer service experience will also be considered.
The selected candidates will work on customer support through chat, text, email, social media, direct messaging, and other written communication channels. This is a full-time opportunity for candidates looking to start or grow their career in customer service with a global organization.
TTEC Off Campus 2026 Hiring Fresher For Chat Customer Service Representative
| Details | Information |
|---|---|
| Company | TTEC |
| Job Role | Chat Customer Service Representative |
| Qualification | High School Diploma |
| Experience | Freshers / 1+ Year Customer Service Experience |
| Eligible Batch | Not Specified |
| Expected Salary | ₹2.5 – ₹4.5 LPA (Expected) |
| Job Type | Full-Time |
| Location | Ahmedabad, Gujarat |
| Work Mode | On-Site |
| Interview Mode | In-Person / Virtual |
| Hiring | Regular Hiring |
Job Description
TTEC is looking for candidates for the position of Chat Customer Service Representative at its Ahmedabad location. In this role, you will assist customers through written communication channels and help resolve their questions, concerns, and service-related issues.
The position requires candidates who can communicate clearly through written messages, understand customer requirements, and provide helpful solutions. Freshers are welcome to apply, making this a suitable opportunity for candidates looking to begin their career in customer service.
Qualifications & Skills
- High School Diploma or equivalent qualification.
- Freshers are welcome to apply.
- Candidates with 1 year or more of customer service experience can also apply.
- Strong written communication skills.
- Good grammar and spelling.
- Basic computer knowledge and computer proficiency.
- Ability to communicate professionally through written channels.
- Good problem-solving and customer-handling skills.
- Ability to work independently and as part of a team.
- Willingness to work in a 24/7 environment.
- Candidates interested in relocating to Ahmedabad can apply.
Roles and Responsibilities
- Respond to incoming customer communications.
- Assist customers through chat and other written communication channels.
- Understand customer concerns and provide appropriate solutions.
- Resolve customer issues using written communication.
- Handle customer interactions through chat, text, email, social media, and direct messaging.
- Provide accurate information about products and services.
- Maintain a professional and customer-focused approach during every interaction.
- Escalate complex customer issues to the appropriate team when required.
- Contribute to customer satisfaction and overall team performance.
- Follow company policies, procedures, and customer service standards.
Interview Details
TTEC is accepting candidates for immediate interviews.
Interview Days: Monday to Friday
Interview Time: 10:30 AM to 4:00 PM
Location: Ahmedabad, Gujarat
Interview Mode: In-person
Virtual Interviews: Available for candidates interested in relocating
Candidates attending the interview should carry an updated resume and relevant documents, if required.
What TTEC Offers
TTEC provides employees with a supportive work environment and opportunities for professional growth. Employees can receive training, coaching, learning resources, performance-based incentives, and other benefits depending on the role and employment terms.
The company also provides access to learning programs designed to help employees develop their skills and progress in their careers.
How To Apply For TTEC Careers
- Click on the Apply Here button provided below.
- You will be redirected to the official TTEC careers page.
- Search for the Chat Customer Service Representative position.
- Click on the Apply option.
- Register or log in to your account.
- Fill in the application form with accurate information.
- Upload your updated resume and required documents.
- Review all details carefully.
- Submit your application.
- Candidates can also attend the in-person interview from Monday to Friday between 10:30 AM and 4:00 PM.
TTEC Apply Link: Click Here
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About TTEC
TTEC is a global customer experience company that helps brands deliver customer service through technology, data, AI, and human interaction. The company provides customer experience solutions across different industries and supports businesses in improving their customer relationships.
TTEC offers career opportunities for candidates across customer service, technology, operations, and other professional areas. The company focuses on employee development, training, and creating opportunities for career growth.
Note: The salary mentioned above is an expected range because the official job description does not specify a salary. Actual compensation may vary based on experience, skills, location, and company policies.